Service

BMW & MERCEDES BENZ SERVICE CENTER

Owned and operated by Jon Mack, Import Autowerks is here to serve the needs of BMW & Mercedes-Benz owners throughout the Tidewater area. You no longer need to travel out to the beach or over to Newport News for your service and repairs. We’re centrally located and easily accessible from 264, the mid-town tunnel and the downtown tunnel.

TechsOut of factory warranty? Hard to get your vehicle in and out of service due to a back-log at the dealer? Want to save money on your scheduled maintenance or repairs? We’re here to help. We have all the latest computer and diagnostic equipment and tools necessary to service your BMW or Mercedes-Benz.

We have been specializing in BMW and Mercedes Benz service exclusively for a number of years now and we know what it takes to properly maintain your vehicle to keep in peak performance.

Need minor service like an oil change?
We can get your vehicle in and out quickly, and for less than you’d think. BMW’s and Mercedes aren’t your average vehicles and take knowledgeable care to keep them running efficiently. Don’t risk damaging your cars vital components by taking it to the “quickie” garage around the corner. At Import Autowerks we know what your vehicle needs to keep it at peak performance.

What about tires, batteries, and state inspections? We use only original equipment (OE) parts for all the service and repairs we perform. We only use high-quality products to keep your vehicle running better, longer. We warranty all repair work so you can relax knowing that you’re covered if a problem shows up.

And we are “Military Friendly” Many of our customers are military because they know how important it is to find a trustworthy service center to take care of their vehicle while they’re stationed in the area.

Maintenance
  • Oil Change Service
  • Air Filters
  • Brakes
  • A/C
  • Tires
  • Wipers
  • etc.
Repairs
  • Suspension
  • Tires
  • Exhaust
  • Water Pumps
  • Timing Belts
  • Tune-ups
  • Shocks
  • Steering
  • O2 Sensors
  • Windows
  • and all things that squeak.
Alignments
  • 4 Wheel Computer & Tire Balancing
Diagnostics
  • Computer Codes
  • Warning Lights – anything that lights up your dash
  • We trouble-shoot everything